IT - Information Technology
- Designation: L1 MES Application Support
- Experience: 2 to 3 Years (Male candidates only)
- Qualification: B.E/B.Tech/MCA
- Key Skills:
Core JAVA, JDBC, JMS, JAVA Collection Objects, JAVA Multithreading.
Good in writing SQL queries.
- Work Location: Hyderabad
- Good trouble shooting and bug fixing skills.
- Willing to work form client location in rotational shifts.
- Good written and verbal communication.
- Ability to deal with customers independently
- Good customer handling ability.
Duties & Responsibilities
- Provide clear and concise oral and written communication to all team members.
- Adhere to the existing process in-placed.
- Provide technical support to the team members whenever required.
- Willing to learn new tools/frameworks and apply new concepts and techniques that might require for the support.
- Understand, interpret and enhance business owner requirements.
- Ensure all issues getting resolved within the SLA.
- Record all issues in the issue log and communicate the root cause with the customer.